Predicting Public Servants’ Organizational Citizenship Behavior through Work-Life Balance Initiatives: Evidence from Medics in Tanzania’s Government Hospitals

Authors

  • Castissima Mella Institute of Social Works – Tanzania
  • John J. Sanga University of Dar es Salaam
  • Severine S. A. Kessy University of Dar es Salaam

Abstract

Despite gaining substantial recognition and being highly advocated for adoption, the
concepts of work-life balance and organizational citizenship behavior are still under-
researched in the public service, especially in developingcountries. This study
examinestheinfluenceofwork-lifebalanceondimensionsoforganizational
citizenship behavior among medical staff members in Tanzania. A cross-sectional
survey was employed to collect data from 335stratifiedrandomly selected medics
working in hospitals operating under Local Government Authorities. The Covariance-
Based Structural Equation Modelling technique was used in data analysis with the
help of Amos software version 21. Results show that work-life balance initiatives have
a positive and significant influence on organizationalcitizenship behavior. The study
findings provide evidence of the applicability of the link between work-life balance and
organizational citizenship behavior, as postulated in Social Exchange Theory, in the
publicservicewhichisunder-researched.Thestudyimplicationfordifferent
stakeholders is presented at the end of the paper.

Keywords: Organization citizenship behavior, work-life balance, medics, healthcare facilities

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Published

2023-05-03

How to Cite

Mella, C., Sanga, J. J., & Kessy, S. S. A. (2023). Predicting Public Servants’ Organizational Citizenship Behavior through Work-Life Balance Initiatives: Evidence from Medics in Tanzania’s Government Hospitals. ORSEA JOURNAL, 12(2). Retrieved from http://elearning.ucc.co.tz/index.php/orsea/article/view/5768